Aug 19, 2012 · Hi, 1. Which is the make and model of the external webcam and the computer? 2. Is the issue specific to a program that you are trying to video chat? Try connecting the webcam to a different USB port. Check if the webcam is getting detected in Device Manager. To open Device Manager: a. Click on start button. b. Type devmgmt.msc in the start search box and press enter. Follow these steps: Method ...

Aug 24, 2023 · When you open your laptop lid, Windows Hello will automatically switch to using your laptop camera. When you close your laptop lid, the Logitech camera will become the default camera for the Windows Camera app.

Apr 17, 2024 · My laptop is a MSI G576 Stealth 11UG and the camera is a Logitech C922X Pro Stream Webcam. I included screenshots of both the HD and the IR cameras. The HD one is disabled because before contacting Microsoft, I read in a help thread that disabling the camera was the only way to force Windows to recognize my external camera.

Jun 12, 2024 · But last week, I had to unplug my laptop from the monitor to take it with me on a trip. Ever since I got back and plugged my laptop back into the monitor, it is no longer using the monitor camera for Windows Hello. How do I tell it to please use monitor camera instead of making me open the laptop back up to use that camera?

Jan 4, 2020 · I would like to use an external higher megapixel plugin camera instead of the inbuilt cameras on my Surface 2 laptop to get a better quality video recirding. Is it possible?

Jun 5, 2023 · It won’t try to use the external cameral. RE: your suggestion to disable the camera on the surface. That would not be an acceptable permanent solution because when in a situation with only the laptop and no external camera and monitor, the facial recognition wouldn’t work. But for the sake of an experiment, I’ll try it.

Jul 6, 2018 · The best way to it is to disable the internal camera: a. Press Windows + X, click Device Manager. b. Click Imaging devices or look under 'Cameras'. c. Right click on webcam. d. Click Disable for the internal camera Restart, then start using the external camera.

Apr 29, 2021 · When the laptop lid is closed, Windows does not allow the Windows Hello smiley :) icon to respond to this login option as Windows knows the internal web camera is unabilable but it can not detect that the external web camera is still available and can be used instead.

Mar 19, 2021 · The below issue describes a solution where external camera is connected via USB to desktop PC having Windows 10 and working for other applications and but not working for teams. Problem is resolved by

Jan 22, 2024 · Hello Alan_C23, Welcome to Microsoft Community. Checking for updated drivers, and uninstalling or reinstalling camera drivers is really the solution for camera issues that we would first recommend users try. But according to your description, your Lenovo laptop camera still has problems?