Each SOP document is a unit of risk,” said Paul Mathews, director of product management at CSC. “When the volume rises, there ...

The ‘Click to Cancel’ rule may be down, but it's not out—and the FTC appears to be keeping its options open," Frankfurt ...

Amazon did not admit liability in the settlement but must pay a $1 billion civic penalty and issue $1.5 billion in refunds to ...

The E-ZPass scam texts — or scams involving other similar toll services — have seemingly been the most prevalent scam in 2025 ...

"The American public continues to need robust protection against unfair and deceptive 'subscription traps' -- the ubiquitous subscription practices that hook consumers into purchasing products or ...

In July, the Eighth Circuit vacated the FTC’s “Click to Cancel Rule.” Since then, the FTC has continued to challenge cancellation practices ...

Fabletics built its VIP program around a flexible subscription style model where shoppers get member pricing, a monthly ...

It has never been easier to buy stuff. But dealing with product and service problems has never felt so difficult, consumers say.

Faris Tanyos is a news editor for CBSNews.com, where he writes and edits stories and tracks breaking news. He previously worked as a digital news producer at several local news stations up and down ...

A number of international carriers canceled flights to and from Venezuela Saturday after a warning from the Federal Aviation Administration (FAA) of a "potentially hazardous situation" in the region.

Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers. The online retailer agreed to the payouts in ...

Amazon Issuing $2.5B in Refunds to Eligible Prime Customers to Settle FTC Suit Your email has been sent Eligible Amazon Prime members will soon see payments from the online retail giant as part of a ...