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The Philippine Heart Association (PHA on Tuesday called for the establishment of basic life support (BLS) teams in communities to improve emergency response and save more lives. During the Usapang ...

Should a country financially support its artists? That’s the question that Ireland sought to answer with a pilot program that ran between 2022 and 2025, during which the government provided 2,000 ...

Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...

Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

The State’s basic income scheme for artists will be opened up to 2,000 new entrants next year and put on a permanent footing in the budget. Under the scheme – which has so far operated on a pilot ...

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Virginia Gewin is a freelance reporter in Portland, Oregon. Amid a backdrop of massive cuts in US federal support for scientific research, a new effort — the Science Foundation — launched last week to ...