This repo contains the Evoko support frontend running on the Zendesk Guide platform. For markup Zendesk Guide uses Handlebars and each template is stored in the templates/ folder. All available ...

Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...

Zendesk Sell offers an intuitive CRM solution ideal for small to medium businesses. Its seamless integration with Zendesk's customer support platform sets it apart, though advanced features are ...

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong, Zendesk’s ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min One of Austin's coolest new ...

Zendesk, a stalwart in the customer experience (CX) space, has been integrating artificial intelligence (AI) into its platform for over a decade. But where it once pushed its vision of how AI can help ...

A San Francisco-based sales and customer service technology company has opened new sales offices in Austin and is looking to hire hundreds of employees. After experiencing the city while working at ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A San Francisco company that has ...

Technology integration. HyperArc's GenAI-powered platform to be integrated for improved insights. Customer impact. Zendesk customers to gain faster, deeper analytics and automation capabilities.