Sage CRM stands out as a dependable, feature-rich solution designed for small to medium-sized businesses. It excels in ...

Conversational AI stands out from legacy rule-based chatbots in how it understands nuance, context and follow-up intent.

Alchemer, a customer experience and feedback technology provider, has expanded the artificial intelligence capabilities in Alchemer Pulse, its insights automation platform that transforms open-text ...

Precisely has continued its year of AI-enablement of applications with the addition of Gen AI to its EngageOne RapidCX ...

In 2025, CRMs go far beyond simple customer lists. Modern CRM platforms are AI-powered growth engines, integrating everything from sales automation to marketing tools and support. My team and I have ...

As far as CRM platforms go, we found that monday CRM is one of the better options out there, providing users with an intuitive, color-coordinated interface that is easy to use. In fact, we found that ...

The report analyzes the top job titles posted by employers, top job title searches by candidates, the fastest-growing industries (more than 10% quarter-over-quarter), and the top city-level hiring hot ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Explore the best AI receptionist for enterprise, based on the 28+ models that our team has tested and reviewed. I tested the ...

This prototype represents a single, unified view of workforce utilisation, service quality, and warehouse performance — based on the pain points identified through interviews during Phase 1.