US software company Zendesk is opening a development center in Israel through the acquisition of a small artificial intelligence company called Unleash. The company was founded by Itay Itzhaki and ...

Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge ...

Lovable has seen its valuation more than triple just five months after the company's last funding round in July.

Executives say they still believe generative AI will eventually transform their businesses, but they are reconsidering how ...

Executives ​say they still believe generative AI will eventually transform their businesses, but they are reconsidering how ...

Oliver Klein, chief technologist at AWS, shares with VIR's Bich Thuy his perspective on the shift from traditional AI to ...

Scammers are sending fake MetaMask wallet verification emails using official branding to steal crypto information through ...

To better understand which social media platforms Americans use, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference ...

Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies ...

AI agents aren’t anything new in customer service — we’re all familiar with that automated voice that first greets us when we call an 800 number. Typically, they've handled so-called Tier 1 (general) ...