First, Southwest took away free checked bags and open seating. Now, Black women are speaking out on a new seating policy that ...

Plus-size Southwest passengers complain about "inconsistencies" in the new second-seat policy.

Since the airline changed its policy on larger passengers this year, travelers say agents have publicly scrutinized their ...

Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel ...

A traveler recounts an airport confrontation that left a passenger in tears and raised questions about airline boarding rules.

Frightened passengers can be seen raising their hands above their heads, as the person in question is forcefully cuffed and ...

Southwest Airlines updated its 'Customer of Size' policy in January 2026, requiring customers who may not fit within a single ...

The world's largest low-cost carrier by fleet size has debuted in Knoxville, with the Dallas-based airline launching services ...

Over the last year, the issue around transporting lithium batteries and the power banks that commonly contain them has once ...

It pays to plan ahead on American Airlines – and you may pay extra if you don’t. Customers who prepay for checked luggage can now get a $5 discount on their first and second bags for domestic U.S. and ...