Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's telephone customer service can "suck." "We need to show how bad we ...

Westpac's CEO has apologised to a customer after the bank froze his accounts ... Tim decided to record his phone conversion with the representative and played the audio for Ben Fordham on 2GB ...

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages. That metric tracks the ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

A disgruntled customer took an axe to his local phone shop and threatened to “smash up” the store in a rage after claiming he had been sold a faulty handset, a court has heard. Raymond ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

Being a customer favorite, however, doesn't necessarily mean a bank is paying high deposit rates. Right now, the best-paying CDs in the country are offering 4.32% to 5.00% APY. And you can earn up ...

Whether it's reporting a lost card, clarifying a charge, or seeking assistance with fraudulent activity, navigating customer service can feel like a labyrinth. To address these issues, SBI Credit ...

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...