Most travelers genuinely believe they are reasonable, low-maintenance guests. Check in, sleep well, check out. Simple. Yet, behind the polished smiles and crisp uniforms at front desks around the ...

For decades, accessibility in hospitality has lived in the margins of the industry. It has been treated as a regulatory requirement, a checklist item, a line in a compliance document that begins and ...

A hotel housekeeper sparked a wave of outrage and solidarity online after sharing photos of the state a guest left the ...

A man wanted by the International Criminal Police Organization (Interpol) on a charge of attempted murder in the Bahamas was ...

A former hotel receptionist has shared the hotel room items that are rarely cleaned properly, including decorative pillows, ...

The Hotel Inspector's Alex Polizzi wasted no time delivering a stark warning to hotel owners after identifying a significant issue. In Thursday's (March 19) instalment of the Channel 5 favourite, Alex ...

A new "hotel room service" bedtime ritual trend is emerging that emphasizes self-care over hyper-productivity.

Not all hotel mini fridges are true refrigerators. Learn how to tell if yours is safe for food storage and how to avoid risky ...

For three decades, Ruth Cortez has served generations of A-list regulars at the Fountain Coffee Room—and become a local celebrity herself.

Hotels pride themselves on service, but some guest requests go far beyond the ordinary — from supernatural concerns to ...

Sarasota Circuit Court Judge Thomas Krug also sentenced Wakey to 5 years in prison for tampering with evidence to run ...

Brennan Wakey, 30, was convicted of manslaughter with a firearm in January for the shooting death of his ex-partner in a hotel room in December 2021.