Artificial intelligence is no longer a distant threat to routine office work; it is now brushing up against some of the most ...

Work during the academic year providing customer service at various Residence Front Desk locations. Candidates must be good at multitasking, customer service, and be able to work independently.

One of Canada’s largest private-sector unions is accusing WestJet of moving hundreds of Calgary-based call centre jobs to El Salvador, as part of a larger business plan to increase offshoring in ...

The rise of artificial intelligence is set to restructure workplaces worldwide and programming and customer service jobs are the first in line, OpenAI CEO Sam Altman said. Speaking on The Tucker ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Add Yahoo as a preferred source to see more of our stories on Google. Sam Altman said AI will take customer service jobs first, and programmers may be next. Altman warned that AI will compress ...

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...

The Commonwealth Bank of Australia has confirmed to the ABC that the organisation was cutting 45 jobs in its call centres after rolling out an artificial intelligence chatbot to deal with customer ...

Company tells investors ‘we will embrace AI’ and suggests autonomous AI agents could soon play a role Get our breaking news email, free app or daily news podcast Telstra is expecting to shrink its ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...