Conversational AI stands out from legacy rule-based chatbots in how it understands nuance, context and follow-up intent.

The notorious Scattered Lapsus$ Hunters gang, which famously targeted Salesforce users, is now targeting Zendesk users as well to try and steal login credentials and gain access to their sensitive ...

AI software is now writing more software,” tech entrepreneur and investor Anthony Pompliano recently pointed out on an ...

Liquid AI spent 2025 pushing its Liquid Foundation Models (LFM2) and LFM2-VL vision-language variants, designed from day one for low-latency, device-aware deployments — edge boxes, robots, and ...

Purpose-built AI platform Alchemer Pulse reduces feedback analysis time and quickly delivers measurable business outcomes ...

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the complex problems that build loyalty.

Oliver Klein, chief technologist at AWS, shares with VIR's Bich Thuy his perspective on the shift from traditional AI to ...

In a near replica of a separate campaign this summer, hackers connected to the ShinyHunters extortion operation have once again breached many organizations' Salesforce instances via a third-party ...

As AI platforms consolidate power, Braze CEO Bill Magnuson talks to Campaign Asia on why multichannel mastery matters more ...

The hottest big data tools in 2025 include Amazon Aurora DSQL, Snowflake Intelligence, and the Databricks Lakebase.

We list the best VoIP providers, to make it simple and easy for businesses to save on costs by managing your phone system through the internet. VoIP (Voice over Internet Protocol) has become an ...