Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...

Discord says they will not be paying threat actors who claim to have stolen the data of 5.5 million unique users from the company's Zendesk support system instance, including government IDs and ...

Zendesk Sell offers an intuitive CRM solution ideal for small to medium businesses. Its seamless integration with Zendesk's customer support platform sets it apart, though advanced features are ...

If you've started exploring customer support platforms, chances are you've come across Zendesk. However, some business leaders might still be wondering, "What is Zendesk?". Essentially, it’s a ...

The Internet Archive has finally recovered from a devastating series of cyberattacks last month with all its main sites and services back up and running. Only a few ancillary features are still down, ...

We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More In this review, we’ll cover everything from features and pricing to ...

Despite the Internet Archive's assurances that it's back on its feet after a recent infosec incident, the org still appears to be in trouble after parties unknown claimed to hold access tokens to its ...

Internet Archive founder Brewster Kahle highlighted a recent wave of attacks on libraries and archives across the globe and hopes that they are ‘not indicative of a trend’. Internet Archive, the ...

The Internet Archive continues to suffer from cyberattacks. The hacker told Mashable so themself. Credit: Tunvarat Pruksachat via Getty Images The Internet Archive is still under attack two weeks ...

A hacker allegedly behind the recent breach of the Internet Archive is making several new claims about their continued access to the platform. The digital nonprofit released an update on Thursday that ...

The Internet Archive was breached again, this time on their Zendesk email support platform after repeated warnings that threat actors stole exposed GitLab authentication tokens. Since last night, ...