Travel companies are considering charging customers a fee to bypass AI chatbots and speak directly with a human agent. While AI is effective for simple tasks, it often fails with complex travel issues ...

The company also expanded phone-based customer support to cover customers in Australia and New Zealand, in addition to the US and Canada.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Think you're protected? Not all delivery scams happen online. The Better Business Bureau shares easy tips to avoid falling for them in today's world.

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Don't click on that link: A new Amazon scam involves fake recall texts that make it easy to give away personal information.

Keeping a phone fully charged is the only way to make sure it's ready for a long day. But there's a major difference between being "charged" and being "healthy." Most modern Androids and iPhones are ...

The ability to easily and quickly mount your smartphone to your bike for hands-free navigation or tracking rides can be really useful, particularly when riding in busy city traffic or hopping off ...

Money’s top picks for identity theft protection services.

I started my career with CNET all the way back in 2005, when the (original) Motorola Razrs were all the rage. Since then, I've written about everything from consumer electronics to internet culture ...

Turning off your smartphone is a great way to fix malfunctioning apps or apply setting changes. While you may think there is only one way to turn off your Android phone or iPhone, there are multiple ...

When quantum computing makes headlines, it’s typically one of two stories. The first is a promise: incredible power is coming. Engineering marvels from Silicon Valley or China, boasting quantum bits ...