John Lewis and Waitrose are making UK customer service staff redundant as roles move to South Africa and Morocco through ...

NEW YORK, NY / ACCESS Newswire / January 22, 2026 / Dalet, a leading technology and service provider for media-rich ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

As Towngas’ operations diversified, the company sought to modernize its IT systems to improve efficiency, reduce maintenance ...

Google's customer support for Pixel phones doesn't seem to have the best reputation, but what has your experience been like?

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

The Disclosure and Barring Service (DBS) has launched a new Customer Satisfaction Survey, to collect feedback from Disclosure and Customer Service ...

The government has announced CustomerFirst, a new specialist unit designed to modernise public services and improve how ...

The rankings can help people choose the best energy supplier for their needs ...

A viral video shows a heated fight between an Urban Company service provider and a customer, involving pushing and hair ...

A Missouri restaurant is reiterating its commitment to staff safety after sharing a new social media update thanking the ...