The age of direct to consumer is upon us and with it has come rising customer expectations and a need to consistently push to elevate the customer experience (CX). Consequently, the new strategic ...

SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...

Thank you for submitting your question. Keep reading Forbes Advisor for the chance to see the answer to your question in one of our upcoming stories. Our editors also may be in touch with follow-up ...

In the Customer Experience (CX) sphere, many companies expect that using AI-powered agents to answer customer service calls will allow them to reduce the number of people they have to employ in their ...

We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More In this article, we’ll go into the essential details of comparison ...

Our extensive research has shown that imitating the smart money can generate significant returns for retail investors, which is why we track nearly 900 active prominent money managers and analyze ...

Unrequited love or, more correctly, a jilted lover, is such a sad thing to see. Is that what's happening between Zendesk and GoodData? Unrequited love or, more correctly, a jilted lover, is such a sad ...