In a world where complexity grows faster than understanding, the true value of technology lies in its ability to make the ...

With this expanded partnership, ServiceNow and Microsoft will advance their vision to reimagine the front-office with a Microsoft Copilot and ServiceNow AI agent collaboration that leverages the ...

ServiceNow (NOW) has recently announced the launch of its Now Platform San Diego release, upgraded with robotic process automation, which can provide hyperautomation to companies.

The combination of ServiceNow CRM and Agent Assist capabilities will allow businesses to create experiences with multi-turn conversations to execute customer service requests. Additionally, ServiceNow ...

ServiceNow is looking to take on industry giant Salesforce with its next-generation CRM platform, enhanced with agentic AI, in a bid to help significantly improve efficiency across the board.

ServiceNow’s AI Agent Orchestrator, as the name suggests, manages multiple agents, akin to Salesforce’s Atlas reasoning engine or AWS’ multi-agent orchestrator framework.

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information.