Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...
New Delhi [India], May 4 (ANI-NewsVoir): Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and ...
Zendesk Doubles Down on Machine Learning With Guide Zendesk Guide is a revamped knowledge base product featuring the Answer Bot, an artificial intelligence (AI) assistant, and a new, agent-focused ...