Australian software developers will gain access to a new Melbourne-based development centre set up by Zendesk, which will serve as a hub for the development of cloud technologies. Zendesk, a ...

Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Zendesk is best known for its customer support services, but it thinks it is ready to challenge larger players in the broader world of sales and marketing software with a new customer-relationship ...

SINGAPORE - US customer service software company Zendesk is expanding its Chat Development Centre in Singapore, which is also the company's Asia Pacific commercial headquarters, with support from the ...

There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.

Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work You'd expect customer support and CRM vendor Zendesk to use its ...