Plug-in delivers IT asset visibility and control within Zendesk to accelerate issue resolution, reduce downtime, and strengthen employee experiences. The majority of employee help desk tickets stem ...

SAN FRANCISCO, April 24, 2025 /PRNewswire/ -- Oomnitza, the leader in Modern IT Asset Management (ITAM), today announced an expanded partnership with Zendesk, Inc. through a new strategic alliance ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...

" By embedding asset insights directly into employee service workflows, Oomnitza Essentials for Zendesk enables faster ticket resolution, proactive issue management, and a dramatically improved ...