Could AI video conferencing replace Zoom? Akool AI Camera, with its digital avatars and real-time translation, aims to transform enterprise communication. Video conferencing has become a mainstay of ...

Zoom Communications has introduced Zoom Virtual Agent 3.0 (ZVA), the latest version of its virtual customer service automation platform. The update brings a new execution architecture and expanded AI ...

Zoom meetings are set to transform with the upcoming Vision Pro. Vision Pro wearers will now have the ability to portray digital avatars during video calls, marking a significant development in ...

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...

Many of us have experienced the small frustrations of Zoom meetings — searching for the unmute button when called upon, dealing with poor video quality, or struggling to share the right document ...