HubSpot last week triggered a firestorm among customers after announcing a plan to use some of the data they store with ...

Nutshell reports that integrating AI into CRM systems boosts sales by 29%, enabling teams to streamline tasks like data entry ...

AI-driven dashboards help solo business owners like Jen Podany and Steffy Lee Simms to streamline their inventory management and improve sales.

The transactional stack could soon be rewritten end-to-end, and if that happens, the question won't be whether distributors ...

Retailers are implementing AI through software companies like Happy Returns and Narvar to detect return fraud and issue ...

The average small business owner wears five “hats” on any given day, according to new research — and not all of them fit. A survey of 1,000 American small business owners found that today’s ...

70% of companies deploying customer service AI agents see ROI in 60 days ...

As AI automates tracking and data tasks, middle management faces a major squeeze, driven by recent corporate layoffs.

“Technology alone does not drive outcomes. People do.” At a recent conference with fellow CEOs, I expressed my frustration with some Silicon Valley leaders and the misleading narratives they’re ...

How the FCA expects AI to grow in financial services and the risks involved.

AI has moved from experimentation to broad adoption across most of the enterprise landscape. Two-thirds of organizations use AI across multiple business functions. What hasn’t moved nearly as fast is ...