I was interested to read a recent essay on phone etiquette, which basically boiled down to two primary rules: 1. Don’t make phone calls. 2. Don’t answer phone calls. We have, in essence, created a ...

Do you remember the days when everyone had a landline at home? Those hardwired phones are now becoming relics of the past. The mobile phone reigns supreme in our pockets and palms, always ready to ...

Etiquette experts say phone calls aren't going away at the office — even if they are personally. Some younger workers aren't especially confident in their social skills these days. If you're unsure if ...

As someone who makes and takes phone calls as a big part of my job, I’ve recently noticed a trend in phone etiquette that’s messing with my entire sense of reality. It’s not that it bothers me exactly ...

Hello? HELLO? Can you hear me? Can you hear me now? We’re going deep on the topic of the telephone in hopes that you win a free basket of wings at your local trivia night. Here’s something I learned ...

Talking to someone on a phone has always been second nature to me. When I was 13, my mother got a separate “children’s line” so that I had a private landline phone number in my room. And although I ...

It was recently brought to my attention that it's no longer considered good etiquette to call someone and leave a message. Apparently, the correct thing to do these days is text someone to see if they ...

Call me the Miss Manners of Mobility if you want, but I believe in cell phone etiquette. What is etiquette, anyway? It's really nothing more than a set of rules we all agree to follow in order to be ...

From call answering to voicemails, smartphones have created a whole new sort of etiquette. WSJ’s Joanna Stern enlisted 89-year-old artist Burt Silverman to get perspective on how things have changed.

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