Shopify Down: When will the services be restored? Latest update on major Cyber Monday outage

Shopify is grappling with a major technical outage that has left thousands of merchants unable to access their accounts. The disruption, arriving unexpectedly on Cyber Monday has sparked concern ...
Business Insider

Shopify launched a new AI-powered assistant to help merchants as its support staff remains under a 'Code Yellow' for 'deteriorated' performance

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

Shopify experienced instability for hours on one of the busiest shopping days of the year. Last year, it handled $11.5 billion between Black Friday and Cyber Monday.

Last year, between Black Friday and Cyber Monday, the platform handled $11.5 billion in sales, according to a Shopify press ...

Shopify is down, disrupting Cyber Monday shopping

Shopify said in a blog post just last week that it powers 12 percent of ecommerce in the US. Brands including Netflix, Mattel ...
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How Shopify is using Zendesk Support as a one-stop-shop to seamlessly connect with customers

In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten ...