PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

Buying kitchen appliances is no small purchase, and, generally, people want to make the best decisions possible.

Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...

CHICAGO (WLS) -- You trust that your appliance warranties are there when you need them, but what if your claims aren't being fulfilled the way you expect? ABC 7 Consumer Investigator Jason Knowles and ...

Once, Sears, Roebuck & Co. was a retailing giant with few rivals. The signs over its doors promised, “Satisfaction Guaranteed or Your Money Back.” Times have changed. Best Buy, Home Depot and Lowe’s ...

Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

This is a customer service horror story that has a happy ending. After twelve years of service, our dishwasher finally gave up and died. We looked all over town to find the best dishwasher that would ...

Like many people of a certain age, I’ve always had a soft spot for Sears. For much of my life, it was the go-to store for household appliances, clothing, tools and auto parts. And then there’s the ...

I see in today's paper that Sears lost money in the third quarter: Sears Holdings Corp. swung to a fiscal third-quarter loss on falling sales and margins, notably at namesake domestic stores, as the ...

A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...