Some customers think they can get away with being rude. This man was just doing his job when a rude customer went out of her way to belittle him. She insulted him, got in his face, and stormed out. So ...

Sometimes, people judge too quickly based on others’ behavior. Imagine working retail when you encounter a rude customer. Would you be rude back to them or brush off the rude behavior and be nice?

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...