U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey commissioned by e-commerce shipping software provider Shippo, nearly ...

Despite many parts of the online shopping experience becoming increasingly easy, the returns process can be wasteful, expensive and arduous — for both the consumer and the retailer. Launched six years ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...

Best Buy is one of the biggest electronics retailers in the world, with a sizable footprint both online and in terms of brick-and-mortar locations. Whether you’re shopping for a home appliance, a new ...

Read full article: Mother of Pulse Nightclub victim prepares to enter site for first time since 2016 mass shooting The Space Launch Systems rocket rolls out at Kennedy Space Center for the big launch ...

We are in the middle of an e-commerce boom that is far from busting: Holiday e-commerce sales are expected to hit between $210 billion and $218 billion, growing by as much as 15% over 2020's record ...

View post: Morgan Stanley drops eye-popping price target on Nvidia stock The holiday shopping season is chaotic enough without worrying about purchase returns. In 2022, however, the traditional retail ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

Retailers like Amazon and Macy’s have added fees or shortened the online purchase return window this holiday season, according to the Wall Street Journal. Abercrombie, J. Crew, H&M and other companies ...

If you believe it’s the thought that counts, then you won’t be offended if you give a gift to someone who can’t use it for whatever reason. And if you receive something that isn’t quite the right fit, ...

Editor's note: The following is a guest post from Michael Simoncic, managing director, and Alfredo Lozano, director at Alvarez & Marsal's Consumer and Retail Group, a global professional services firm ...

What is Marshalls’ normal return policy? Marshalls’ typical return policy allows customers to receive refunds on tagged and unused items within 30 days if purchased in-store. Shoppers who make ...