Designing medical devices isn't enough. Medtech needs to design the patient experience surrounding those devices.

Visiting the hospital can often mean a literal maze to recovery. While patients usually know they have a road paved with care management ahead of them, less is often made of the hospital wayfinding ...

Hospitals and health systems are focusing more on the design of their facilities to improve quality of care, patient experience and outcomes, according to an article published on the American Hospital ...

BOSTON – The shift toward population health management is going to require changes of existential proportion. Perhaps chief among those: design and user experience. Unlike other industries, much of ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

Healthcare organizations aren’t on the same page as patients when it comes to the digital transformation and patient experience. While patients want more technology enabling patient access to care, ...

When people think about hospital privacy, they often think about whether another person can see into a patient’s space. That is obviously important. But privacy in healthcare is more than visual ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Healthcare technology is transforming "healing architecture" by creating supportive, ...

Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, ...

Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...

Architects, engineers, and building owners often ask themselves, Why does parking matter in healthcare facilities design? To answer that question, we can use recent experience designing parking ...