Nearly half of patients have missed or forgotten to pay a bill because of difficulties communicating with their providers’ offices, a recent survey found. The survey was conducted in December by ...

Researchers identified three factors that influence how patients prefer to receive information related to their disease and treatment options.

As more and more accountable care organizations and population health management initiatives form, providing comprehensive patient outreach and streamlined care coordination to enhance physician and ...

Health tech company Artera built new artificial intelligence products to help administrative staff communicate with patients faster while also easing their workload. Tech companies continue to roll ...

AI-driven patient communication tools are reshaping how healthcare providers connect with patients, offering faster responses, language translation, and context-rich information. Platforms like Artera ...

Patient communication platform Artera, formerly Well Health, announced it has partnered with GPT-enabled conversational AI provider Hyro to launch Artera Care Assist, an AI-powered virtual assistant ...

Clear, respectful, and empathetic communication can transform healthcare experiences, improving trust and treatment adherence. From translating medical jargon to involving patients in decisions, these ...

Patient communications firm Artera has expanded its support for federally qualified health centers (FQHCs), including Bedford-Stuyvesant Family Health Center in Brooklyn and Moses Lake Community ...

Issues in provider communication methods may be leading to patients missing medical bills, a new survey showed. About 45% of patients have missed or forgotten to pay medical bills because of ...

Patients were satisfied with receiving their lung cancer screening (LCS) pulmonary nodule results via letter and considered the amount of information provided in the letter appropriate. Study Design: ...

It's driven a 25% relative lift in cash collections, achieved 87% of patient payments through self-service channels and ...

Trust in healthcare isn’t built in exam rooms, but it can be lost in the financial moments that stick with people — the estimate that doesn’t match the statement, the authorization that stalls care, ...