Some musicians were surprised to see their songs cut from the playlist when the Alaska Music on Hold project returned this month. Alaska Music on Hold replaces the state’s more typical hold Muzack ...

Steve Hartman is a CBS News correspondent. He brings viewers moving stories from the unique people he meets in his weekly award-winning feature segment "On the Road." If you've had an issue with any ...

Hold music could soon be replaced by something a little more engaging. A new study led by music psychologist Dr Mimi O’Neill from the University of York has found that trivia could be the key to ...

Listening to hold music is a universally unenjoyable experience — that is, unless it takes place on Pizza Hut’s line. On Feb. 9, TikToker @noraeinhellll posted a video calling Pizza Hut to “hear the ...

Of all the depressing statistics about a lifetime of consumer existence, this may be the most distressing: each of us is destined to spend roughly 1.2 years on hold. Yes, you read that correctly. More ...