Windows Report on MSN
Mouse & keyboard not working in Windows 11 laptop [8 fixes]
Are the mouse and keyboard not working in Windows 11? Try disabling fast startup, scan for malware, update driver, amongst other fixes.
Microsoft has fixed a known issue that wiped mouse settings on some Windows 11 systems after installing the KB5120998 August 2026 preview update.
Windows Report on MSN
Microsoft Confirms Windows 11 KB5120998 Breaks Mouse Cursor Settings & Animation, Desktop Customization Also Affected
Microsoft confirms KB5120998 Windows 11 bugs resetting mouse customization and desktop backgrounds after August updates, affecting some users.
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