If you've ever tried to get in touch with the IRS during tax season, you know it can be a nightmare. There just never seems ...
Millions of taxpayers are unable to get through to live help through the Internal Revenue Service's toll-free phone lines, even when the IRS claims its average wait times are only about three minutes, ...
Whether you're filling a prescription, rebooking a flight, or asking a question about your taxes, it seems like the first line of defense between you and any sort of real human helper is a ...
The IRS used to boast that taxpayer calls would be answered within 3 minutes. That is no longer true. Take it from me.
People who call the Internal Revenue Service — and get through — generally get "prompt, courteous and professional assistance" from IRS employees, according to a new report. Processing Content The ...