Insights from healthcare providers at four age-friendly health systems underscore flexibility and value of using FAIR Health tools with older adults and family caregivers In March 2025, FAIR Health ...

Have a problem to solve or a decision to make? If so, there are several tried-and-true methods to turn to. As customer experience professionals, the work you do to identify improvement opportunities ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Automation and data-driven decision-making are often ...

Please provide your email address to receive an email when new articles are posted on . CHICAGO — Compared with usual care, a shared decision-making pathway reduced decisional conflict associated with ...

In today’s complex, fast-moving workplaces, the ability to make clear, confident decisions isn’t just nice to have—it’s a leadership imperative. Yet even the most capable executives find themselves ...

Shared decision making (SDM) is a method of care that is suitable for the care of patients with cancer. It involves a collaborative conversation seeking to respond sensibly to the problematic ...

Recently, I polled many of the leaders of the Naturalistic Decision Making (NDM) community about the tools and methods that they’ve developed and have used. By “tool” I meant something that could be ...

The emergence of generative artificial intelligence (GenAI) systems has generated increasing interest in their potential to enhance healthcare delivery since the introduction of ChatGPT in November ...

As AI reshapes decision-making, leaders must balance data-driven insights with human judgment. Why and action steps to take included.

NEWS OUR TARGET SEVEN TEAM HAS STAYED ON TOP OF PROBLEMS PLAGUING OUR STATE’S CHILDREN’S YOUTH AND FAMILIES DEPARTMENT. TONIGHT, THEY LOOK INTO HOW THE ORGANIZATION DETERMINES IF A CHILD SHOULD BE ...