Not responding to a customer’s complaint on Twitter is like hanging up the phone on him–with millions watching. No matter the size of your business, your success will always lie in your ability to ...

Before the popularity of social networks like Twitter or Facebook, customer complaints were typically between the consumer and the company. But now when a customer is unhappy about a product or ...

Want to complain about a credit card issuer? When you've exhausted remedies with the company, it may be time to file a complaint. As of July 21, 2011, the Consumer Financial Protection Bureau (CFPB) ...

The Consumer Financial Protection Bureau helps protect consumers in a variety of ways, but its future is uncertain. You can file a complaint against a bank using an online CFPB complaint form. However ...

More than 7,700 consumer complaints about debt collectors, mortgage companies and credit card issuers were made public on Thursday by the Consumer Financial Protection Bureau. The move is aimed at ...

MILWAUKEE -- FOX6's Contact 6 has some tips for angry customers who want a company to hear their voice -- to get their gripe across online. With today's technology, instead of writing a letter to a ...

FORT WAYNE (WANE) – Better Business Bureau (BBB) has announced the release of a new online complaint form. Select BBBs began using the new form in November 2020, the press release said. BBB Serving ...

South Carolinians can now file complaints about vehicle dealers even faster with the South Carolina Department of Motor Vehicles (SCDMV). Customers now have the option to visit SCDMVOnline.com (File a ...