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Chick-fil-A, headquartered in Atlanta, has once again ranked No. 1 in customer satisfaction for drive-thru service, according to a recent national survey. The annual study by Intouch Insight, a firm ...

Chick-Fil-A said that it’s testing an “express drive-thru” at some locations that allows customers to go through a dedicated lane for mobile orders. Chick-Fil-A said customers can choose a restaurant ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

Things appear to trending upward at Chick-fil-A. The fast food giant opened a new restaurant in McDonough, Georgia, designed to carry out their new "elevated drive-thru concept" that serves four drive ...