When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

MSFT's Dynamics 365 jumps 19% in fiscal Q2, layers AI agents across ERP and CRM, and guides high-teen growth - can it power the next leg up?

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

Strengthening education, services, and transition planning for the GP community We meet clients where they are, whether ...

Delivering on the Microsoft Dynamics commitment to rapidly innovate, and help businesses attract, win and retain customers through solutions that delight users and proactively help them do business, ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

HSO, which is backed by Carlyle Group, has acquired CRM Dynamics, a Mississauga, Ontario-based provider of customer relations management solutions using Microsoft Dynamics 365. No financial terms were ...

How to Choose the Right Microsoft Dynamics Partner for your Business Your email has been sent Choosing a Microsoft Dynamics 365 partner is as critical as choosing the platform. This guide shows how to ...

Salesforce Service Cloud has had its SOS for omnichannel support, and now Microsoft Dynamics CRM has closed the gap with its Live Assist, each opening the scope of how businesses are able to engage ...

When Microsoft first purchased the professional social media site LinkedIn back in 2016 I remember the excitement amongst my Microsoft Dynamics clients. LinkedIn was, and still is, the holy grail of ...