New insights from global research and advisory firm Info-Tech Research Group show that mapping business capabilities to value streams within a well-defined business architecture enables more ...

The concept of "The Matrix" has existed for decades in professional services firms, though it represents a relatively new framework within the legal industry. This powerful approach to understanding ...

Sales reps waste hours each week plotting customer visits by hand. Logistics managers stare at spreadsheets trying to figure out which delivery routes make sense. Operations teams argue over territory ...