A disagreement at a Utah car dealership escalated on Monday, when a customer crashed the vehicle he purchased there into the building. The incident, captured on video, occurred Monday at the Tim Dahle ...

SANDY, Utah (KUTV) — A dramatic scene unfolded at a Utah car dealership after an angry customer drove his newly purchased vehicle through the front windows in a fit of frustration over a refund ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

BELLAIRE, MI (WFSB) - A popular brewery in Michigan posted to social media a response to an angry customer and it went viral. Short’s Brewing Company in Bellaire, MI said it admitted to making a ...

Call center workers might not have to deal with angry customers for too much longer. SoftBank plans on using AI to make angry calls sound less aggressive. The Japanese firm is seeking to turn a ...

Add Yahoo as a preferred source to see more of our stories on Google. Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a ...

Japanese telecommunications giant SoftBank recently announced that it has been developing “emotion-canceling” technology powered by AI that will alter the voices of angry customers to sound calmer ...

SANDY, Utah (KSTU) - Authorities in Utah arrested a man accused of purposefully crashing his recently purchased car into the dealership. He was reportedly angry the car needed work and wanted his ...

Add Yahoo as a preferred source to see more of our stories on Google. Gregory Mason and the unicorn cake that caused so much controversy. (Courtesy Greg Mason) A Southern baker’s not-so-sweet ...

The goal of the customer service is to ensure customer satisfaction and to enhance customer loyalty. But despite the billions of dollars companies spend on customer service programs, our interactions ...