The city's 911 center released audio of three calls made during and after an attack on a 99-year-old woman. Help wasn't sent ...

Patrick Clancy couldn’t bear to hear the call that changed his life forever. During his ex-wife Lindsay Clancy’s murder trial, Patrick left the courtroom as jurors heard his emotional 911 call after ...

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help faster.

A newly released 911 call captures the frantic moments after, authorities said, a gun accidentally went off in a Pompano<a ...

TOLEDO, Ohio (WTVG) - A 911 dispatcher could hear panic in a child’s voice when a 10-year-old boy called after accidentally shooting his brother with his mother’s gun on Willamont Road. Police say the ...

A woman who took a job as a 911 dispatcher to support her family as a single mom was surprised by her kids and husband ...

The 911 operator who took that call is now apologizing, and under an agreement to not use his name, the operator calls what happened in excusable and wrong. The mission of Firehouse is to educate and ...

A Houston 911 operator accused of hanging up on thousands of emergency calls is charged with two counts of interference with an emergency telephone call. Harris County court records show 43-year-old ...

A 911 operator in Texas is facing charges after her surpervisors said she hung up on callers seeking help. Crenshanda Williams, who has left her job at the Houston Emergency Center 911, is charged ...

Add Yahoo as a preferred source to see more of our stories on Google. Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...